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How can I cancel my contract with all customer services (email, chat & phone) down?

Hi All, 

I am trying to cancel my broadband contract but I can supposedly only do this via phone. I have been trying the customer service number twice for OVER an hour each time with no response. Customer service over chat cannot help either and the email address seems unavailable. 

I am now paying for a contract which I do not want to be in.

Can someone help with how I can cancel my broadband contract? 

Thank you!!

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Re: How can I cancel my contract with all customer services (email, chat & phone) down?

Hi , 

Maybe try the text service and request a call from it.  


Here to help! I'm a technician helping out whilst working from home. Find out more


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