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grant99
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Hi im trying to add sky sports hd but my tv box wont let me.

Ive recently bought the sky sports bundle and then went to add the channels in hd through my tv box but it wont let me.

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japitts
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Re: Hi im trying to add sky sports hd but my tv box wont let me.

Which TV box do you have? Check here if you're not sure.

What happens when you try to add this? Can you explain what steps you're following, and what happens?

You may need to call in to do this, but let's clarify what's happening first.

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grant99
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Re: Hi im trying to add sky sports hd but my tv box wont let me.

Hi its a v6 tivo box and it comes up with a phone number and says you will need to call but was hoping I could do it through here or live chat. But live chat doesn't work.

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japitts
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Re: Hi im trying to add sky sports hd but my tv box wont let me.

If the onscreen message says you need to call, I'd follow the advice 😉

I'll wager your account has some bundle or promotional discounting that's upsetting whatever automated system the V6 is trying to access.

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