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Alex21
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Hi! Just want to let you know.

Account number [PERSONAL INFORMATION REMOVED] Area reference 22

Just want to let you know. I'm switching to other internet provider. No more money on my phone to call you, waiting a lot, eat all of my money
 

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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-tony-
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Re: Hi! Just want to let you know.

posting on here will not cancel anything - you need to ring or write 

____________________

Tony
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newapollo
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Re: Hi! Just want to let you know.

Hi Alex21,

You could try the text messaging service.

Just send  a text with a description of cancellation  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days. 

You can also call  150 from your Virgin landline,  0345 454 1111, or freephone number 0800 052 0422 but best to call at 8am to avoid call queues

or write to them to as per the terms and conditions. If writing send it by registered post.

Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG;

 https://www.virginmedia.com/shop/the-legal-stuff/terms-and-conditions-for-fibre-optic-services#end

If you are still in contract there may be some early cancellation fees

https://www.virginmedia.com/shop/the-legal-stuff/terms-and-conditions-for-fibre-optic-services/early...

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
Alex21
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Re: Hi! Just want to let you know.

thank you so much for a free number!!!
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