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Help with payments

Liz5005123
Joining in

I'm really struggling to pay my bill this month. I get paid on the 19th of April. Can anyone guide me in the right direction of how to contact virgin media to see how they can help without my services being restricted please? 

3 REPLIES 3

Lee_R
Forum Team
Forum Team

Hi @Liz5005123 thanks for posting and welcome to our community.

To discuss any potential options regarding payments to your account, I would ask that you call on 0345 454 1111 or 150 from our landline or mobile phone service. I can only speculate because I've not accessed your account, but you may need to speak to our collections team. 

Regards

Lee_R

I have no access to a phone. Is there a Skype number I can use?

All of our other contact options can be found here.

Regards

Lee