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Lucysnanna358
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Help please what happens now

Hi 

I sent a letter by registered post which I am able to see was signed for 

What will happen now please 

Will my services just automatically discount 30 days from the date my letter was received 

It’s just that I haven’t received a reply and it’s 2 weeks since I sent the letter 

Thank you in advance for any help 

Regards 

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JitteryPinger
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Re: Help please what happens now

So it would be right of you to expect 30 days notice too have been given once letter was 'signed for'

Unfortunately due to issues with Virgin's various department currently its very hard to give exact advice on what happens, but you have done you part and would go ahead and remove direct debits now that the let is recorded as delivered.

You may be able to see if any actions have been taken on your account by signing into the My Virgin Media portal and checking if any orders are pending such as the example below. see here for orders. https://my.virginmedia.com/trackorder/view-orders

30 Day Notice Tracking.30 Day Notice Tracking.

 

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
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