2 weeks ago
My mums bill seems excessive for the services she has ( TiVo, TV L and talk more anytime, no broadband ) will VM staff talk to me to help renegotiate a more reasonable deal for her. She is in her 80’s and is not good with this sort of thing
I have done this in the past for my elderly mother. It was about 4 years ago and things might have changed but I can't see why they would. Maybe a mod will confirm.
They would just need her to pass security then you can do all the talking and negotiating.
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