Haven't received welcome email

[banjooo]

So, I ordered about 5 days ago, and I've received my contract details, etc. It's now past the supposed delivery date, and there's still no email or update on the order.

[VM-Jon]

Hi @banjooo 

Thank you for reaching out to us here, to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon