Virgin Media Community

[unrealterrorist]

I referred a friend in they have had there equipment installed and up and running now the friend has now received her £50 discount, But i have not Thanks.

[Alex_RM]

Hi unrealterrorist, 

Thanks for posting, Your £50 would usually be applied after the referee has paid their first bill.

Can you confirm if this is the case?

Alex_Rm

[unrealterrorist]

Yes they have had and paid their bill

[Paul_DN · Accepted solution]

unrealterrorist,

Thanks for reaching out to us in our community, I am sorry to hear you haven't received your recomend a friend credit and your friend has., I would like to get this resolved for you, I will send you an invite into a private chat shortly, please click on the purple envelope to accept.

Regards

Paul.