Virgin Media Community

[Imogen4]

Hi there,

I recently ordered a new Virgin Media broadband package and haven’t received any confirmation emails yet. (I have checked my junk and bin folders). I’m hoping you can help.

Kind regards,

Imogen 

[VM-Jon]

Hi there, let me take a look at this for you I will send you a private message for some details.

[Chris_W1]

Hi Imogen4, thanks for the message and welcome to the forums, I am sorry to hear that you have not received the confirmation and will send you a private message so that this can be looked into further for you. Chris

[John_GS]

Hi @Imogen4

Thanks for joining us on PM.

Just to update the thread, the confirmation emails have been resent and the online account we've tried to set up but had to raise with IT. I'll be in touch when I know more

Kind regards,

[emmawalker47]

Hiya I made an order for a phone yesterday and I have not received my confirmation email?

[VM-Jon]

Hi @emmawalker47 

please accept my apologies, I will send you a private message for some details and take a look for you.

many thanks

Jon