I recently ordered a new Virgin Media broadband package and haven’t received any confirmation emails yet. (I have checked my junk and bin folders). I’m hoping you can help.
Hi there, let me take a look at this for you I will send you a private message for some details.
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Hi Imogen4, thanks for the message and welcome to the forums, I am sorry to hear that you have not received the confirmation and will send you a private message so that this can be looked into further for you. Chris
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Just to update the thread, the confirmation emails have been resent and the online account we've tried to set up but had to raise with IT. I'll be in touch when I know more
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
Hiya I made an order for a phone yesterday and I have not received my confirmation email?
please accept my apologies, I will send you a private message for some details and take a look for you.