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Charliejbear
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Haven’t received any emails confirming my order

Hi

Recently placed an order (last week) by phone so that I have everything ready for when I move in, however I’ve had no confirmation email of my order, I’ve tried phoning several times and they’ve said they’ll send it over in a few hours. Checked spam folders etc. Nothing. Phoned again, found out they’d put the incorrect email address in, and so changed it and resent it, and again, nothing. Kind of feeling a bit jittery as now I’m not sure if a) it’s legit, and b) it’s actually going to arrive at the right address, on the right day! Help!

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VM-Jon
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Re: Haven’t received any emails confirming my order

Thank you for your post, let me look into this for you. 

I will need a little more personal detail so I will send you a private message to get this from you.

 

Thank you

 

Jon, Install Manager


Here to help! I'm an install manager helping out whilst working from home. Find out more


Charliejbear
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Re: Haven’t received any emails confirming my order

Sent you a pm

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