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Have I shot myself in the foot?

Today I called up retentions and tried to sort out a new deal, I've been on the same package for 5-6 years and out of contract for most of those, now I've just looked at the new customer deals and seen the ultimate oomph bundle only costing about £4 more than the package I've signed up to and as you can imagine it's a far better deal  the cherry on top I was quoted £99 to replace my dilapidated old tivo box.

 

As an existing customer that has signed up to a new contract would the standard cooling off period still apply?  Cancelling the new contract and becoming a new customer is very appealing when comparing the deals. 

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Re: Have I shot myself in the foot?

you have 14 days to cancel the upgrade.
You will not be able to get a new customer deal as you are not a new custoemr

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Re: Have I shot myself in the foot?

You can still cancel the contract within the 14 day cooling off period however you’d have to wait 3-6 months (many quote 3 months) before you’re classed as a new customer again & by that time the offers may have changed.

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