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Has my order gone through?

Joining in

Doing a Volt upgrade package. Read all docs, clicked the box accepting t and c's, clicked the place order button, didn't take me to another screen.  I have been sent some order documents, but nothing else,but usually you get an email about your changes being implemented and things like TV, broadband speed change etc.  Should I phone someone.


I have to say, after being with this provider in its various guises since the late 90s, the website, my virgin media homepage and online chat have become very frustrating to chat I was actually lied to last week about packages.