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Had no email with area reference

I've recently joined but haven't received any kind of welcome pack or emails from yourselves. I am trying to register for the My Virgin Media app but I don't know my account number or area reference. I have seen other queries and have checked my spam folder but I don't have anything from Virgin in my emails. 

My postcode is WF8 4HE.

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Re: Had no email with area reference

Hey Stephen2590,

 

Thanks for posting and welcome to the community. I am sorry that you've not had any welcome pack. Your area reference is 14. 

 

I'll PM you now so we can discuss the account freely and send this over.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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