Hi,
Is it possible for some one to advise if you can find out in your account online about letters you have received about general price increase correspondence, I seem to have lost my paper copy and I think an increase of around £3.50 is due soon but don’t know when? How do I find out apart from calling customer services who I expect are very busy.?
also I was wondering if this general price increase is standard / allowed when I have recently negotiated a fixed discount on my account up until Feb 2022 and was told i would not face any increases until the discount period ended.
thank you