Free TV offer

[harta5]

Hi all, just signed up for the ultimate volt package (annoyingly missed out on the Xbox/£200 offer recently due to dithering) and have seen that they are offering the same bundle but with the offer of £200 or free TV. Is there any use in calling up to try to claim this offer retrospectively. Or threatening to cancel the contract (I’m within the 14 day cooling off period)?! Thanks.

[Reece_MH]

Hi harta5 👋

Thanks for posting, and welcome to the Community Forums.

I'm sorry to hear about this promotion. Whilst we can't support with this sort of situation via our Community Forums (we can only assist in following up on existing gift orders), it may be best to call us.

If you're still waiting for an installation, it'd be best to speak with our Pre-Install Team on 📞 0345 454 1111 (Opt 3).

Thanks,