Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Settling in
228 Views
Message 1 of 2
Flag for a moderator

Free Amazon prime

Hi, 

Please can you help me retrieve my code for free amazon prime. 

This was offered when I got my new contract in November but the code was never sent through. 

I spoke to the retention team and logged a complaint but they say they can't help me and my complaint will just be closed. 

I have seen posts from others with same issue so help is greatly appreciated. 

Many Thanks

0 Kudos
Reply
Highlighted
  • 2.25K
  • 129
  • 189
Forum Team
Forum Team
197 Views
Message 2 of 2
Flag for a moderator

Re: Free Amazon prime

Hi lvc90, 

 

Thanks for your post and welcome to our community 🙂

 

I'm sorry to hear you've not received your Prime code if this was offered. 

 

I've filled in a exceptions form for this to be chased up,  we would usually get a response within 72 hours.

 

I'll pop you a message with an update as soon as I get one 🙂

 

Alex_Rm

0 Kudos
Reply