Virgin Media Community

[Anna_Camacam]

Dear all,

I’ve been informed that my account has been blocked due to fraud, as something went wrong on my application.

I need to send an email for the frauds team with my documents but I can’t find the email anywhere, could you assist me in this? really need to fix this asap.

Thank you
Anna

[Nathan_B]

Hi there @Anna_Camacam, welcome to our forum and thanks for your post.

Sorry to see there have been issues with your account being set up. I will certainly be happy to see if this email can be located for you.

So I can do this, I will send you a PM to confirm your details.

Regards

Nathan