2 weeks ago
I applied to upgrade my account on 27 March to include TV package. The offer was for £37 for the first year and £59 afterwards.
The offer was not mentioned on the contract and I have billed the full amount.
Please can this be rectified and can I be reimbursed for the overpayment?
Thanks for posting 🙂 I'll be more than happy to look into the billing for you.
I'll PM you now to discuss further,
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"