So Since signing up it's been a bit of a nightmare, so I've had no WiFi for over a week. Luckily the engineer did some some thing outside and fixed the problem. But in between that my daughter had no tele to watch or me being able to work from home and also me running out of data on my phone, so I had to buy a dongle which cost me £50 in that time.
Now I've received my first bill of nearly a hundred pound which I'm absolutely not paying that amount. As I was told yes it would be a double payment for my first bill of around £60. How ever I also got told there was no activation fee???? I am still having trouble with my speeds of my WiFi also.
I am very upset and angry and I would like some form of compensation and reduced bill or credit added to my account. If not, I shall be terminating my contract.
If this could be sorted out I'd really appreciate it and I will not be ending my contract with notice.
Thank you and kind Regards
Mr Smith
