Virgin Media Community

[Tazz]

Its been 6 weeks since I left VM and still I have not had a final bill. Please could staff look into this. I think I don't owe anything but would be good to see a final bill to confirm.

[Serena_C]

Hi @Tazz

Welcome back to our Community Help Forum 🙂

Sorry to hear you're leaving us and that you have not received your final bill yet. As it has been 6 weeks, I would like to take a look further into this and see what's going on. I shall send you a private message now to clear DPA. Please look out for the purple envelope in the top right corner and get back to me when you can.

Best wishes,

Serena