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DanielleM
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Final bill

Hello, I cancelled my account in October and have been told to expect a final bill when my service ended in November. Since then on my account has been all sorts of credits and bills, I can see from previous topics this isn't unusual but at what point will I see an actual final bill and understand if I am due a refund at all? At one point it looked like I had a credit of over £150, Its just not clear. I've tried the call centre and they didn't really know what was going on 🙈

Any help is appreciated!! 😊

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Mr_K
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Re: Final bill

VM appear to issue any credit due by cheques several weeks later and you have to prompt. Also I'd cancel your DD too as theres no guarantee they'll stop taking it.

Even Dick Turpin wore a mask...

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