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Final bill after leaving

Greeny1
Joining in

I am trying to get hold of my final bill following disconnection last year, it appears all my log in information for the app has been removed so I cannot access it this way. I have called a number of times and they can't email it to me either, apparently I fail security however it's more likely my information has been deleted as I had a password on the account and they don't ask me for this and I know the information I am giving is correct. It is extremely frustrating as this is a simple request and quite frankly I should have been sent or emailed this anyway. Any help would be very much appreciated as I can no longer face hours on the phone trying to get this sorted.

1 REPLY 1

Reece_MH
Forum Team (Retired)
Forum Team (Retired)

Hi Greeny1 👋

Thanks for posting, and welcome to the Community Forums.

I'm sorry to hear you never received your final bill when disconnecting with us. I'm going to send you a private message, so we can look into this further for you. You'll find my message in the white envelope in the top-right corner, or by tapping your profile picture and then "Messages".

Thanks,

Reece - Forum Team


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