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Final bill after leaving Virgin

Hello

after moving home I had to leave Virgin after 20 years as it didn’t serve the new house. I left on 1st November and had TV broadband and phone and returned the equipment as I should and rang and was told no more monies were due, I should cancel the direct debit with my bank and the contract would be terminated. 

Today I get a bill for £138!!!!! Including termination fees for each service!!

Why!!

can someone help me please

Thanks

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Re: Final bill after leaving Virgin

Hi pking1601

Really sorry about this 

If I send you a private message would you be happy to reply 

This way we can look at what needs to be done to help 

Gareth_L

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