It's refreshing to have brevity and concision on here but I would imagine a little more detail will be asked for to respond meaningfully.
Current VM broadband only customer. Previously with NTL, Virgin Net, Cabletel, Cable Online. Patiently looking forward to a FTTP choice in my area. Volt M250 with a Hub 3 in modem mode using an Asus RT-AC86U router. Landline via Sipgate. TV via Freeview and smart TV apps.
Thanks for your post in reaching out to us with your query on a final bill. In order to assist further in this matter, we would need to know is the final bill query before or after the completed request to terminate your services?