User name / password not accepted when trying to view box sets or buy films. User name / password not accepted on sky sports on my iPad or phone, ( ok with other channels, just can’t get sky sports or films on my iPad or phone). And yes, I do go to the Sky app to try and access.
Been through this approx’ TEN times on the phone to customer services, usually a 90 minute phone call and EVERY time I’m promised they’ll raise the issue with technical and it’ll be ok in 24 hours.
IT NEVER IS !!!.
Last time I phoned a few weeks ago I decided to ‘give in’ as I have blood pressure issues and each time I came off the phone I felt stressed.