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Sarah161
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F secure cancel

I am new to virgin media and accidently ticked yes to f secure when registering the account online. How do I cancel this? I do not want to be charged and we won't be downloading it

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newapollo
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Re: F secure cancel

Hi Sarah161,

If you're a Virgin Fibre or Virgin Mobile customer, when you sign up for F-Secure you have a free subscription for 12 months (worth £79.99), protecting up to five devices. 

I'm not sure if this has changed but in the past you would

Log in to My F-Secure.

On the My F-Secure page, select Subscription in the top bar.

Under Current subscription, select Cancel your subscription.

This cancels the auto-renewal feature. Your subscription remains valid and active until your current subscription expires.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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