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External connection box hanging loose

HJohalGlw
Joining in

Location - corner of building, junction of Hyndland St & Lawrence Street, G11 5HD

Issue - the external connection box has come off the wall and hanging loose, prone to damage. It needs fixed back in situ.

IMG_2818.jpeg

4 REPLIES 4

Tudor
Very Insightful Person
Very Insightful Person

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Reece_MH
Forum Team (Retired)
Forum Team (Retired)

Hi HJohalGlw 👋

Thanks for posting, and a warm welcome to our Community Forums.

I'm sorry to see that the external box has been damaged, and needs refitting. For clarity, is this at your property, or another customer's?

Cheers,

Reece - Forum Team


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Yes, it’s on the corner of our building, where VM originally installed it. Thanks

Reece_MH
Forum Team (Retired)
Forum Team (Retired)

Thanks for confirming, HJohalGlw 🙂

I'm going to send you a private message to assist further. Please look out for it in the top-right, white envelope, or by tapping your Profile Picture and then clicking "My Messages".

Cheers,

Reece - Forum Team


New around here? To find out more about the Community check out our FAQ