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mjacewicz
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External Brown Box has been damaged

Hello!

The brown Virgin Media box outside of my door has been damaged.

The cover is loose, allowing rain water to enter the inside.

Some of the cables have rusted very badly, and our internet appears to go down whenever it rains heavily.

Could an engineer please have a look and fix this?

Thank you

M.J.
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Hayley_S
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Re: External Brown Box has been damaged

Hello @mjacewicz,

Welcome back, thanks for posting.

I am sorry to see your Omnibox cover has broken.

I will send you a private message now, so I can get this sorted.

Please look out for a purple envelope at the top right of the page.

Many thanks,

Hayley
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