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Exterior Junction Box needs replacement

Hello,

The junction box outside my flats has been damaged and needs to be looked after. Everything is still working fine, but it looks awful from the exterior.

Could it be possible to discuss with someone about this and how to fix it? It is in SE21 8DT.

Thanks,

 

Ben

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Re: Exterior Junction Box needs replacement

Hello benjcarbo,

Thanks for letting us know about the damaged junction box

What we can do is locate this from the postcode and escalate this through our Cabinet Maintenance Team 

We will make sure this gets fixed asap 

Thanks again foe letting us know

Gareth_L

 

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Re: Exterior Junction Box needs replacement

Hi,

Thanks Gareth. 

Do you think it would be possible to speak with someone about this? The situation is a bit complicated with several cables in the same place

 

Thanks,

 

Ben

 

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Re: Exterior Junction Box needs replacement

Hi Ben,

 

If we need any further information then we will get back to you to ask 🙂

 

Thanks

 

Melissa 

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Re: Exterior Junction Box needs replacement

Hello,
Just wondering if someone had a chance to look at that and if there are potential solutions
Thanks,

Ben
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Re: Exterior Junction Box needs replacement

Sorry it's not yet been sorted yet Ben. 

We'll get this raised again for you and have it sorted as quickly as possible. 

Emma_C - Forum Team
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Re: Exterior Junction Box needs replacement

Hi

The exterior box on my outside wall is damaged/missing. I’m concerned as I am an essential worker working for the NHS and I am worried that I will lose connection working from home

could you help please? 

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Re: Exterior Junction Box needs replacement

Hey Jfrank,

 

I can take a further look into your account but would need to do this by private message, so that we can clear account security and confirm your details.

 

I will drop the private message over in a moment, so that we can get it sorted for you.

 

Thanks
Steven_L
 

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