on 09-11-2023 15:14
Hi
I am looking for some help please.
I have already given contract cancellation notice to Virgin with the contract ending 13/11/23 .
My new supplier has contacted me and is now slipping their install dates and will not be ready until 24th November
Is it possible to extend the cancellation (if that makes sense) so that i do not lose broadband altogether?
on 09-11-2023 17:18
Hi Angusman1,
Thanks for posting and welcome to our community 🙂
We can extend the disconnection date for you, just give us a call on 150/ 0345 454 1111 and we'll be able to help.
Alex_Rm