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Error code 7400

Hi,  I have just had Virgin installed.  I have one Tivo box working fine but the other is showing an error code of 7400, saying channels not authorsied.  The system says the account is fine.

Everytime I call Virgin I get cut off saying call back tomorrow, I am doing this but still unable to get through regaardless of what time I try.

Is anyone able to advise what I can do? I have spoken to the engineer that carried out our installation yesterday but he says it is a Virgin issue and to talk to them...I can't!!!

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Re: Error code 7400

Hi,

Please send me a PM with your account number and area ref and I will look into this for you

Thanks
Harry
VM Field Tech

Send Me a PM!


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