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Equipment returns

mumg
Joining in

Cancelled my service and was advised to dispose of equipment which I duly did - only to receive 2 emails from Virgin arranging to collect and advising of charges to account for unreturned items! Despite over 2 hours of fruitless phone and online chats I'm no further forward - some communication company.  Anyone else experienced anything similar? thanks

1 REPLY 1

carl_pearce
Community elder