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Equipment not arrived

Hello,

My installation is tomorrow but the equipment still not arrived.

Could someome check for me please ?

My acc no: [MOD EDIT: Removed]

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Re: Equipment not arrived

Thank you for your post Kenancirik.

 

If you've scheduled a manned install the engineer may be bringing the equipment with him to install this for you. Please let us know if this was what your install was booked as. 

 

Please keep us updated on how this goes.

 

Thank you, Emily.

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Re: Equipment not arrived

Yes, he brought the equipments.

It is silly that no1 told anything about this. It caused unnecessary stress and waste of time for everyone.

VM should told me about this in advance.

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Re: Equipment not arrived

Good Afternoon kenancirik,

 

Thanks for coming back to us and I'm sorry for any inconvenience that this caused you.

 

We take your feedback on board and will aim to improve our ways of dealing with customers moving forward. If you have any further problem, do feel free to come back to our Community Forum

 

Kindest regards,

 

David_Bn

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