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Equipment inventory

Hello, can anyone tell me how to see the inventory of equipment the VM have against my account. I need to check that I am returning the correct serial numbers where part of the kit is identical. 

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Re: Equipment inventory

Hi MaxB

 

Thanks for posting, when you are returning the equipment to us we normally ask for any powerline adaptors, super hub 3's and Tivo 1TB or V6 to be returned only.

 

If you have either the Tivo 1tb or V6 it will let you know what equipment it is on the underside of the box.

 

As you advised you have two identical boxes it will it may be that you have either two TIVO'S if this is the case it will let you know if one is a 500 or 1TB on the barcode underneath the boxes.

 

If you are in doubt you can return all the equipment to us.

 

Kind regards Jodi

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Re: Equipment inventory

Thank you. That doesn't quite answer the question though. I have some powerline adapters, some of which I own and some of which VM own. So how do I get the exact serial numbers of the kit that VM want returned? This info will be on their system so should be easy to provide

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Re: Equipment inventory

Hi MaxB, 

 

I've popped you over a private message so I can get a few details from you.

 

Alex_Rm

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