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Lewi5466
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Engineer not turned up

a week ago

Who do I contact to say my engineer has not turned up I can’t get hold of customers services 

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JitteryPinger
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Re: Engineer not turned up

a week ago

Customer service is the port of call you need, keep trying.

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

Technical Support - AV & Networking - Customer Service - Finance - Culinary - Construction
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Lewi5466
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Re: Engineer not turned up

a week ago

Thanks - two message conversations and nothing - just not turned up. 
I’m working from home and homeschooling 3 children. So I think I’ll go back to my own provider .. pretty useless company 

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Gareth_L
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Re: Engineer not turned up

Tuesday

Hello Lewi5466

Thanks for your post 

Apologies though for the failed appointment

Can I ask if this was fault engineer or a special request like recabling, relocating equipment 

Have you been able to get any updates since your post 

Gareth_L

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