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Arichardson
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Engineer booking

How come when I booked an engineer to move my cables they agreed to a date on the phone and subsequently cancelled the appointment by text the following day stating that the cancellation is due to coronavirus restrictions. Fair enough but why let me book the engineer in the first place?

Also, why do I have to pay more for my service if I decide to drop one of the services? This is appalling customer service.

 

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apcyberax
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Re: Engineer booking

you get a discount for more services. Sometimes its cheaper to have more services as the packages are cheaper
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