Hello, we're planning to move house in a few months. Our contract ends at the end of June, however we're planning to move in August or September. We're not in the property right now, probably until August, and don't want to be paying for internet for two months when we're not there. Just to clarify, we'd be at the old address for a month or two once we're back, but we would be moving after. We'd like to have internet when we come back for a month or two though, so we're not sure what to do.
Do we cancel the contract today so that it doesn't renew? It's a yearly one.
Do we leave it as it is and will it turn into a rolling one?
Or can we start a new monthly contract when we come back?
If your contract runs until June, you can't stop it before then without paying an early termination fee which means you will be saving little or nothing. Details will be in your contract that you agreed to when you signed up.
If you don't stop the contract with 30 days' notice in June, it will continue automatically until you do stop it, and the fee will probably go up - again as in your contract.
Thanks for your post. If the contract ends at the end of this month then you can give your notice to cancel and it will be disconnected at the end of the month. If you decide to keep the service after the contract term then it will be on a month-to-month basis which you can cancel, give 30 days notice without any fees. There is no way to stop the service while you are not there and have it again when you come back. Hope this helps.