Menu
Reply
Keith1957
  • 2
  • 0
  • 0
Joining in
405 Views
Message 1 of 4
Flag for a moderator

End of contract

I am out of contract and paying £44 per month for my broadband.  I have tried to take advantage of the current offer (about £15 per month less) and I can't.  Whay is this?  I have been a customer for about 15 years; I think I should be entitled to something for my loyalty.

0 Kudos
Reply
Anonymous
Not applicable
395 Views
Message 2 of 4
Flag for a moderator

Re: End of contract

you will not get new customer discounts as you are not a new customer.
0 Kudos
Reply
Keith1957
  • 2
  • 0
  • 0
Joining in
339 Views
Message 3 of 4
Flag for a moderator

Re: End of contract

No, but as someone who has contributed to Virgin's profits for 15 years, maybe I should get the same discounts; a loyalty discount.  That way, they'd keep their customers.  Sound fair?

0 Kudos
Reply
Anonymous
Not applicable
316 Views
Message 4 of 4
Flag for a moderator

Re: End of contract

no. VM lose money on new customer deals. Its to get people to join as most people do not leave after hte first year.