Left virgin in September still waiting for £75 refund ring virgin and they say 6/7 working days still waiting
Welcome to the Community and thank you for getting in touch.
I am very sorry to hear you have not yet received your refund as promised.
Is in relation to credit left over on the account or a refund for a complaint or service issue?
Has the team confirmed that this will be sent via a cheque?
Let us know and we will do all we can to assist.