Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
291 Views
Message 1 of 2
Flag for a moderator

End of contract

Left virgin in September still waiting for £75 refund ring virgin and they say 6/7 working days still waiting 

0 Kudos
Reply
Highlighted
  • 1.54K
  • 59
  • 119
Forum Team
Forum Team
233 Views
Message 2 of 2
Flag for a moderator

Re: End of contract

Hi degsy35, 

 

Welcome to the Community and thank you for getting in touch.

 

I am very sorry to hear you have not yet received your refund as promised. 

Is in relation to credit left over on the account or a refund for a complaint or service issue?

 

Has the team confirmed that this will be sent via a cheque?

 

Let us know and we will do all we can to assist. 

 

Thanks 

 

 

Nat
0 Kudos
Reply