Pretty rubbish when I spoke to them. My contract is going up due to the end of my first year discount. They offered a tiny discount on what my new deal would be. Better off going elsewhere where you can get tv, broadband and line rental for the same price rather than just broadband.
Well what a bunch of bloody **bleep**ters ,cant believe a company this size are so poor .rang to get a deal git cut off ,no problem will call later .
Recieved e mail that I have a deal in place it says from 29th Sept after last bill of £89 my monthly payments thereafter would be £59 ,but pdf file says £94 a month ,called and asked what's this all about and he said £59 is to cheap but as I see you have een offered it and we will honor it and sent info to manager to be approved and gave me a reference number if I had any problems .
Anyway 5 days later I call to see what's going on as had no confirmation and this person didn't know what I was on about and cant see the offer (the other person did 5 days ago)he said e mail the email i received to [MOD EDIT: Email address removed] his manager to ok it ,tried 3 times to send but no such e mail .
I will ,it's not what's been applied to account now ,on the 7th the person I called could see the e mail which was sent to me. But today they couldn't lol ,I have the email saved for proof ,shame the address I was told to send it to does not exist ,fraud and lies