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End of contract billing

My contract is due to end on the 19th April 2020 I am unable to switch providers due to coronavirus lockdown but virgin are increasing my bill from £29 to £51 a month I'm not willing to pay this much but call centres are closed what am I ment to do to get virgin to keep my price the same until lockdown is over so I can switch providers 

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Re: End of contract billing

Hello

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.

Regards Mike

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Re: End of contract billing

if you are not willing to pay the contract price after the discounts you will have to cancel.
Any chances to the contract to lower the price will start a new minimum term contract

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