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Email verification

Louisc
Settling in

Hi there, 

I have recently tried to set up a My Virgin account, however I am receiving my email verification email too late for me to be able to verify my account and then I am stuck in a vicious circle. Would anyone from the Virgin team be able to assist me? 

Kind regards 

 

Louisc

1 REPLY 1

Gareth_L
Forum Team
Forum Team

Hello Louisc, 

Thanks for your first post and welcome to our Community.
Sorry to hear you are having an issue with signing up.
Id like to take a look into this for you.
If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L