i have been trying to sing in to my account but every time it says that i haven't confirmed my email address yet. Please check your inbox for a message called 'Verify your My Virgin Media email' and click the link in the email. But I haven’t received one.
Thanks for reaching out to us. Please could you confirm in what context are you attempting to verify your email? Is this for online account creation, Netflix, other services we provide?
Hi there I am having the same issue, When I click resend email - I don't get one. And when I click the old one it takes me to a page that says "we are working on our website right now". I'm trying to set up my account for virgin media.
Welcome back to the Community Forums and thanks for the post.
Sorry to hear you are having this issue, for me to look into this, I will send you a quick private message to discuss this, if you have not used this feature before you can access it via the envelope at the top of your screen.
Glad we could have that private message and get your issue resolved for you, if you do need any further help with anything please do reach back out to us and will gladly help you where we can.
