Virgin Media Community

[tamzfifi83]

I have been issued a cheque for an old account but the cheque has my maiden name on it. I don't have a printer to copy my passport, is there an email address I can send it to electronically to get the cheque reissued please? 

[Gareth_L]

Hello tamzfifi83

Thanks for your post 

I can look at getting this reissued in your real name. 

I will need to pass security with you though first 

If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

[Gareth_L]

Hello tamzfifi83.

I am just waiting for the account surname to be changed for you 

Once that has been done, I need to arrange for a cheque to be sent back out again 

I will keep you posted along the way 

Gareth_L