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flurians
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Edenred gift card - not received

Hi all.

I took out a contract with VM just under two months ago under a deal that promised a £125 Mastercard as a reward for signing up.

Despite receiving an email on 4 April that this card would be sent out 'within 10 days', I am yet to hear any further information.

Has anyone else experienced similar issues?

Regards

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Anonymous
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Re: Edenred gift card - not received

was this directly from VM or though a 3rd party?
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flurians
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Re: Edenred gift card - not received

Directly through VM's bundles page. It was an offer they were doing in early March.

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Anonymous
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Re: Edenred gift card - not received

nice not seen that one,
Is it also listed in the promotions in your contract? if so wait for vm staff there and they should be able to sort it
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Hayley_S
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Re: Edenred gift card - not received

Hello @flurians,

 

Welcome back to the community page, thank you for posting on here.

 

Sorry to see you have not received your voucher yet.

 

I would love to help you further, I will send you a private message so I can do this.

 

Look forward to hearing back from you.

Hayley
Forum Team



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Zoie_P
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Re: Edenred gift card - not received

Hi Flurians,

I have submitted the form for our team to investigate. it can take 48 hours for an outcome let me know if you still have not heard and I can chase them again for you 🙂 

Zoie

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