Menu
Reply
Highlighted
  • 7
  • 1
  • 0
Tuning in
238 Views
Message 1 of 6
Flag for a moderator

Eden red voucher

Hi, 

I received an email about my Eden red voucher 3 weeks ago from Virgin media saying I would receive my voucher from Eden Red soon. 
I have tried to get in touch via text the number previously provided on other people’s questions but I’ve had no response. 
Can someone please help me as I would really like to receive the voucher promised. 

kind regards,

Olivia

0 Kudos
Reply
Highlighted
  • 3.85K
  • 619
  • 841
Community elder
212 Views
Message 2 of 6
Flag for a moderator

Re: Eden red voucher

Hi Olivia,

From the virgin-media-free-gifts FAQ page

Check your spam or junk email folders for any emails from Edenred (email@codes.edenred.co.uk). If you still can’t find the email, text us for free on 0753 305 1809 ^ and one of our team will be happy to help during our opening times 7am and 11pm Monday to Friday, 8am and 8pm Saturday to Sunday and we’ll look into it for you.

Disregard the 11pm closing time above, I would suggest 8pm closing time 😞

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
0 Kudos
Reply
Highlighted
  • 7
  • 1
  • 0
Tuning in
146 Views
Message 3 of 6
Flag for a moderator

Re: Eden red voucher

Hi, 

I have text this number twice and no response for over a week. I was wondering if there was any other help available. 

Thanks, 

Olivia 

0 Kudos
Reply
Highlighted
  • 1.73K
  • 81
  • 134
Forum Team
Forum Team
132 Views
Message 4 of 6
Flag for a moderator

Re: Eden red voucher

Hi Oliviapaigex,

thank you for your post 🙂

I am sorry to hear this, we can certainly get this looked at for you, I will pop you over a private message asking for some details just keep an eye out for the purple envelope 🙂
thanks,

Zoie

0 Kudos
Reply
Highlighted
  • 1.73K
  • 81
  • 134
Forum Team
Forum Team
125 Views
Message 5 of 6
Flag for a moderator
Helpful Answer

Re: Eden red voucher

Thanks for messaging with me Oliviapaigex,

I have submitted your voucher form for you and our team will look at this asap 🙂
Thanks,

Zoie

0 Kudos
Reply
Highlighted
  • 1.73K
  • 81
  • 134
Forum Team
Forum Team
74 Views
Message 6 of 6
Flag for a moderator

Re: Eden red voucher

Thank you for messaging with me Olivapaigex,

I am glad I could help you with this, keep us posted 🙂

Thanks,

Zoie

0 Kudos
Reply