Hi i really need help with ebilling pin. I cannot access it as its connected to my old email address which is not longer in existence. Please can you sort this out for me because I cant get any information about my account using myvirginmedia
Thanks for your post and welcome to our community.
Really sorry that you're having some issues accessing eBilling, this isn't good.
We can certainly take a look and update the email address as well if needed.
I'll just pop you a personal message and we'll take it from there 🙂
Emma C and the team got this sorted out for me no problem. If anyone is experiencing the issue, get in touch...Thanks 😀
Glad to hear that @Emma_C was able to get this sorted for you.
Please let us know if you have any further issues.