Menu
Reply
bennymo
  • 6
  • 0
  • 1
Tuning in
267 Views
Message 1 of 4
Flag for a moderator

Ebilling pin

Hi i really need help with ebilling pin. I cannot access it as its connected to my old email address which is not longer in existence. Please can you sort this out for me because I cant get any information about my account using myvirginmedia

0 Kudos
Reply
Emma_C
  • 8.28K
  • 512
  • 559
Forum Team
Forum Team
234 Views
Message 2 of 4
Flag for a moderator

Re: Ebilling pin

Hi Bennymo, 

Thanks for your post and welcome to our community. 

Really sorry that you're having some issues accessing eBilling, this isn't good. 


We can certainly take a look and update the email address as well if needed. 

I'll just pop you a personal message and we'll take it from there 🙂 
 

Emma_C - Forum Team
0 Kudos
Reply
bennymo
  • 6
  • 0
  • 1
Tuning in
192 Views
Message 3 of 4
Flag for a moderator

Re: Ebilling pin

Emma C and the team got this sorted out for me no problem. If anyone is experiencing the issue, get in touch...Thanks 😀

0 Kudos
Reply
Steven_L
  • 5.28K
  • 370
  • 536
Forum Team
Forum Team
184 Views
Message 4 of 4
Flag for a moderator

Re: Ebilling pin

Glad to hear that @Emma_C was able to get this sorted for you.

 

Please let us know if you have any further issues.

 

Regards

Steven_L

0 Kudos
Reply