Ebilling Problem Registering on both app and browser

[joemccartney]

Hi,

Having difficulty registering for ebilling. Have phoned CS and web chatted. They keep directing to My Profile but links come up as invalid.

Help appreciated. J.

[Ayisha_B]

Hi @joemccartney 👋

A warm welcome to our Community Forums and thanks for your post. 

I am sorry to hear you're having some trouble registering for Ebilling. 

I will be more than happy to help you further!

Please can you first try the below steps:

Click on the Settings tile.
•    Click on Account Details.
•    Scroll to Communication Preference and click Edit.
•    Select "eBills, email, text" from the dropdown menu.
•    Click Update.

If you still experience issues, then please do respond to my PM so I can assist 📩

[Ayisha_B · Accepted solution]

Thanks for your time via PM @joemccartney 

I have set up your Ebilling and you should have received a verification email to complete the process.

If you need anything else, let us know 😊