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Imploded15
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Downgrade

Hi I have the following

TV Mix

M200 Fibre

Talk Weekends

With Sky Cinema which I don't remember ordering as I have NOWTV

£66.61  per month! FAR TOO MUCH!

 

I have just been on phone to get it sorted and was offered £42 a month for 6 months then £45 for remainder...Was kept on phone for an hour while they sorted it out to then be told they'de made a mistake and I'm stuck with what I have.

 

How do I downgrade to a more reasonable sum?

Corey_C
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Re: Downgrade

Thanks for your post and for reaching out to the Community Forums, Imploded15,

 

Regrettably we aren't able to review or change packages from within the Community Forums, however if you are no longer in contract then you can find available packages and bundles here. If there are none available or not to your liking, then we can only advise having another conversation with our Retentions Teams to see what options are available.

 

Cheers,

Corey C

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