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Downgrade contract

My contract ends 31 March and I want to downgrade. I have tried for 5 days to get through on phone. I cannot afford to pay this anymore so want the basic package. Please don't tell me to call, I can't get through

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Re: Downgrade contract

Ok I won't, but it is the only option you have. 

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Re: Downgrade contract

😂😂

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